Use this template to write a letter to a trader if they've done poor quality building work, decorating or home improvement for you. It should help the trader understand your point of view and their ...

Apply before 5pm on 16 October 2024. As Communications Officer, you will play a pivotal role in shaping and amplifying the voice of Citizens Advice North Somerset (CANS). You will lead on developing ...

Use this letter template to complain to a private seller about goods that don't match how they were described to you. It should help the seller understand your point of view and their legal obligation ...

Find a job with our local Citizens Advice. Opportunities are available across a wide range of roles in England and Wales. If you are looking for voluntary roles, including trustee positions with local ...

Apply before 11.59pm on 15 October 2024. As our Debt Advice Assistant, you’ll be supporting a busy team of Debt Caseworkers. You will perform essential administrative tasks, manage client and third ...

From 1 October 2024, employers must pass on all tips to their workers. This is because of a new law known as the ‘Tipping Act’. Tips include money given to employees by customers, as well as service ...

This post aims to increase our remote service delivery capacity, providing generalist advice focussed on practical cost-of-living crisis support. It will concentrate on delivering advice via channels ...

Search with your postcode or town to find your local service in England or Wales.

If you’re thinking of switching, you should check how well different energy suppliers deal with customer service. We’ve compared the largest suppliers across 3 different categories and ranked their ...

Use this letter template to complain to a trader about faulty goods. It should help the trader understand your point of view and their legal obligation to sort out the problem. You can send the letter ...

Energy suppliers send a copy of ‘Get help with an energy problem’ to all their customers once a year. We also have a duty to publish this leaflet on our website.