Use this template to write a letter to a trader if they've done poor quality building work, decorating or home improvement for you. It should help the trader understand your point of view and their ...

Use this letter template to complain to a private seller about goods that don't match how they were described to you. It should help the seller understand your point of view and their legal obligation ...

Find a job with our local Citizens Advice. Opportunities are available across a wide range of roles in England and Wales. If you are looking for voluntary roles, including trustee positions with local ...

From 1 October 2024, employers must pass on all tips to their workers. This is because of a new law known as the ‘Tipping Act’. Tips include money given to employees by customers, as well as service ...

Use this letter template to complain to a trader about faulty goods. It should help the trader understand your point of view and their legal obligation to sort out the problem. You can send the letter ...